Strength in Numbers dedicated to my late mother Kay

‘Britain’s worst care home’: Damning report into ‘harrowing neglect’ at £3,000-a-month home aims to stop ‘institutionalised abuse’ of the elderly

Serious Case Review has made 34 recommendations after examining failings at Orchid View care home in Copthorne, West Sussex
An inquest last October examined the deaths of 19 residents in total – all were found to have received ‘sub-optimal care’
But five residents, Wilfred Gardner, Enid Trodden, Jean Halfpenny, John Holmes and Margaret Tucker died of natural causes after suffering ‘neglect’
Lack of respect and dignity, poor nutrition and hydration, mismanagement of medication and a shortage of staff, found to be among the home’s failings
Call bells went unanswered, some were out of patients’ reach and the home was branded ‘an accident waiting to happen’, an inquest heard
The £3,000-a-month Southern Cross-run home was shut down in 2011 following an investigation by the Care Quality Commission
Calls for private care firms to be scrutinised along the same lines as NHS
Families called for public inquiry, branding Orchid View ‘the worst care home in the country disguised as the best’

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