STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

NHS ‘falling short on complaints handling’ – Also contact BBC – Looking for people – How your complaint was handled?

The NHS still has a long way to go to improve the way it handles complaints, although there are signs of improvement, a survey suggests.
The NHS has been heavily criticised over its complaints system in the wake of the Stafford Hospital scandal.
The poll of 4,000 people in the UK by Populus for consumer group Which? found just a quarter were happy with the way their complaint had been handled

Have you had recent cause to register a complaint over NHS treatment? How was the complaint handled? You can email your experiences to haveyoursay@bbc.co.uk, using the subject line ‘NHS complaints’ in the link below.

Click on the link
http://www.bbc.co.uk/news/health-28200889

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