STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

Own up to mistakes, hospital staff told: New guidelines will order doctors and nurses to apologise to patients and families

Doctors and nurses are being ordered to own up to their mistakes and to say sorry to patients and families. The joint guidelines from the General Medical Council and the Nursing and Midwifery Council instruct staff to report an error immediately to prevent a repeat. Figures show as many as a fifth of all hospital trusts are under-recording mistakes and near-misses – some of which have fatal consequences.  They include ‘never’ events such as the wrong organs being removed, swabs left inside patients or overdoses of drugs.

Click on the link to read more

http://www.dailymail.co.uk/news/article-2818253/Own-mistakes-hospital-staff-told-New-guidelines-order-doctors-nurses-apologise-patients-families.html?ITO=1490&ns_mchannel=rss&ns_campaign=1490

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