Doctors and nurses are being ordered to own up to their mistakes and to say sorry to patients and families. The joint guidelines from the General Medical Council and the Nursing and Midwifery Council instruct staff to report an error immediately to prevent a repeat. Figures show as many as a fifth of all hospital trusts are under-recording mistakes and near-misses – some of which have fatal consequences. They include ‘never’ events such as the wrong organs being removed, swabs left inside patients or overdoses of drugs.
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Filed under: Uncategorized, Doctors, guidelines, NHS, nurses, Sorry
STRENGTH IN NUMBERS 