STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

Tell us about your care – Care Quality Commission announces new partnership with The Silver Line

The Care Quality Commission (CQC) is today marking the launch of a new partnership with The Silver Line helpline http://www.thesilverline.org.uk/ to help reach out to even more elderly people who are cared for in their homes and in residential care.  The partnership comes on the same day as The Silver Line celebrates its one-year anniversary as the national free, confidential 24/7 helpline offering information, friendship and advice for older people who may live alone. Since it began last November, The Silver Line has received 275,000 calls, with more than half the callers telling the helpline they had nobody else to talk to. Through CQC’s ‘tell us about your care’ partnership, anyone can share their concerns – and anonymously if preferred – if they feel they are not being listened to, or might not feel able to speak directly to those responsible for delivering safe, caring, effective, responsive and well-led services that CQC expects.

Click on the link to read the News release

http://www.cqc.org.uk/content/tell-us-about-your-care-care-quality-commission-announces-new-partnership-silver-line?

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