Carer Jamie McKnight called the Care Quality Commission (CQC) when his concerns about Manorcroft were ignored by senior managers. After starting work there in April, Mr McKnight said he became increasingly concerned about staffing, residents being left in bed for days at a time and a lack of respect by staff. “It got to a point where the home was understaffed all the time,” he said. “People weren’t getting out of bed. “They only had one hoist for 40 residents – lots of them were getting pressure sores from being in bed all the time. “I wouldn’t like it if my mum was in that home in those conditions.”
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