In a report about its initial findings on the state of complaints handling within healthcare organisations, the CQC said that between 1 April and 31 October 2014, 5,638 staff contacted the CQC. It follows a 10% increase in whistleblowers contacting the CQC in previous years, from 8,643 in 2012-13 to 9,473 in 2013-14. The regulator said it uses the information provided to inform its regulatory activities and to monitor which organisations may need to improve their procedures to make it easier for staff to raise concerns. It called for more people to come forward.
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Regulator calls on NHS workers to join 5
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