STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

Britain’s A&E units sent into meltdown as NHS 111 helpline sends 6,000 extra callers a week

The NHS 111 phone helpline has plunged accident and emergency units into chaos by sending 6,000 extra callers a WEEK for walk-in hospital treatment. The number of people who were ­advised to go to A&E in the 2013-14 ­financial year was 526,500, the Government revealed. But in eight months to November last year – before this winter’s crisis – the figure had ballooned to 515,500, an ­average extra 6,000 a week. The 111 ­helpline replaced the popular NHS Direct in 2010 and in its first eight months only 7,400 people were told to go to A&E, writes Nigel Nelson in the Sunday People. Doctors blame unqualified 111 call handlers for tipping A&Es into ­meltdown. NHS Direct call lines had been manned by medically qualified staff. Earlier this month every NHS trust in England failed to meet its emergency care targets. In the lead-up to Christmas, more than 400,000 ­patients had to wait longer than the target four hours to be seen.

Click on the link to read more

http://www.mirror.co.uk/news/uk-news/britains-ae-units-sent-meltdown-4998228

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Chaotic: Doctors say call handlers are not qualified to decide whether people require A&E treatment

Filed under: A&E, Uncategorized, ,

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