A campaign by a terminally ill doctor to encourage healthcare staff to introduce themselves to patients is being supported by more than 90 NHS organisations.
Dr Granger started her campaign to improve the patient experience in hospital, shortly after she was diagnosed with a rare and aggressive form of cancer three years ago. The doctor who informed her that her cancer had spread did not introduce himself to her and did not look her in the eye. She was also dismayed by other staff who failed to introduce themselves when caring for her. She subsequently set up #hellomynameis on Twitter. Her campaign reminds staff to go back to basics, build trust and make a vital human connection with patients by – at the very least – giving their names.
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http://www.bbc.co.uk/news/health-31062042?
Dr Kate Granger was disappointed by the lack of respect she was shown as a patient
Filed under: Uncategorized, hellomynameis, NHS
