STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

111 line increasing pressure on NHS, say leading doctors

The figures were produced by the doctors’ union the BMA, which has had long-standing concerns over NHS 111. Doctors’ leaders say increased referrals mean more pressure on already overstretched GPs and hospitals. NHS England says the 111 service is meeting increasing demand. A spokesman said the proportion of referrals to GPs and emergency services had remained steady despite a surge in calls. But the BMA is concerned that the service is not delivering appropriate advice to some patients and this means some are being incorrectly directed to busy hospitals and GP surgeries.

The BMA looked at the outcomes of calls to NHS 111, which was rolled out in March 2013 to replace the old NHS Direct service. In its final full year of operation in 2011-12, NHS Direct received 4.4 million calls from patients. In comparison, calls to NHS 111 increased year-on-year and in 2014 (up to November) it received and responded to more than 15.4 million calls. Referrals from NHS 111 to A&E increased from just under 400,000 calls in 2013 to over a million in 2014. Similarly, referrals to GPs went up from just under 3 million to 8 million between 2013 and 2014.

Click on the link to read more

http://www.bbc.co.uk/news/health-31119807

Have you recently used the NHS 111 number? Were you referred to a GP or A&E department? You can share your experiences by emailing  haveyoursay@bbc.co.uk   If you would be happy to speak further to a BBC journalist, please include a contact telephone number.

_80766052_hi017879565

Filed under: GP's, Hospital, , , ,

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Pages

%d bloggers like this: