STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

NHS patients ‘ignored and sidelined’, says report by The Patients Association

Click on the link   Why our NHS should listen and be human  to download The Patients Association report

The Patients Association report identified a number of failings in how the health system interacts with patients

Patients feel “ignored and sidelined” by the NHS and too many vulnerable people experience unacceptable standards of care within the health system, according to a report commissioned by the Patients Association. The report, called “Why our NHS should listen and be human”, lambasted the lack of compassion and information many patients experienced when dealing with health professionals.

Katherine Murphy, chief executive of the Patients Association, said: “Too often patients and their families are treated without compassion, are uninformed about treatment and next steps and feel ignored and side-lined when they raise concerns or complaints.  “The NHS is failing many of the most vulnerable members of society and patients and the public have told us about inconsistencies in the provision of care, poor standards of care and compassion, and a lack of openness and transparency in communication between healthcare staff, patients and their families,” she added. The report found that patients were scared to report problems because of “fear of recriminations,” despite the fact that the majority of people who raise concerns are motivated by a desire to improve conditions for other patients, not to get staff in trouble. It is especially important for patients to be kept informed about how their treatment will progress, but many felt that they were either left in the dark or not listened to.

Click on the link to read more

http://www.independent.co.uk/life-style/health-and-families/nhs-patients-ignored-and-sidelined-says-report-10047105.html

nhs

Filed under: NHS, Uncategorized, , , ,

One Response

  1. paul196329 says:

    i want the LAW to bring them to JUSTICE i want them in court for covering up you know who you r #gmcuk #phso #cqc all cxovering up murder we want JUSTICE

    Like

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