STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

Revealed: 30,000 patients left waiting in ambulances outside London A&Es last year

More than 30,000 patients suffered “appalling” delays stuck in ambulances outside London A&Es last year because of a lack of hospital beds, it can be revealed.

They were forced to wait at least 30 minutes — double the maximum time permitted under NHS rules — before crews were able to wheel them into the emergency department.

More than 3,000 were kept in ambulances for more than an hour. The total amount of time wasted during “delayed handovers” totalled 16,361 hours — the equivalent of almost two years. It is one of the reasons London Ambulance Service failed to hit the eight-minute response target for 999 calls every month last year, as crews and vehicles were unavailable for the next call.

Patient groups today warned that the total delay in patients receiving care was likely to have been far greater, as patients may have to wait an hour or more for an ambulance and then at least four hours in A&E.

Click on the link to read more

http://goo.gl/xRyRqp

londonambulance

Filed under: A&E, , ,

Ambulances referred by NHS 111 service deliberately delayed under secret trust policy, inquiry finds

Probe concludes decision to embark on the plan which affected 20,000 patients was taken by boss of South East Coast Ambulance trust

Ambulances dispatched after people called the NHS 111 helpline were deliberately delayed under a secret policy authorised by a senior health service executive, a leaked report seen by The Daily Telegraph reveals.

Up to 20,000 patients were subject to deliberate delays under the covert operation, which forced high-risk cases in the South East to automatically wait up to twice as long if their call was referred from the helpline. An inquiry into the scandal, which was exposed by this newspaper in October, has concluded that the decision to embark on the plan was taken by the chief executive of South East Coast Ambulance trust.

The draft report says Paul Sutton ordered the changes despite direct pleas to him from senior managers raising concerns about the dangers of the scheme.  The “forensic review” ordered by regulators, due to be published shortly, is one of three separate probes into the scandal. It details how the secret policy came to be introduced, without the knowledge of the trust’s board, without any risk assessment and in clear breach of NHS rules.

A separate inquiry, which will report later this year, is examining the extent of harm caused by the protocols to the thousands of patients affected. At least 11 deaths have been linked to the rogue protocols.

Click on the link to read more

http://goo.gl/o10AOG

F5A675 NHS South East Coast Ambulance parked by some grass while the crew take a break., in South East England, UK.

Filed under: NHS, ,

Heart patients’ lives ‘at risk as NHS 111 hotline won’t send ambulances’ due to shortage in paramedics

  •  Shortage of paramedics means ambulances are not being dispatched
  •  Undercover reporter wasn’t able to send help to a man with chest pain
  •  Mentor told trainee staff: ‘Everyone in this room has killed someone’
  • South Central Ambulance Service (SCAS) has announced investigation  

Patients’ lives are being put at risk by the NHS 111 helpline because call- handlers are being told not to dispatch ambulances, it was claimed last night. One call-centre mentor chillingly told trainee staff that ‘everyone in this room has killed someone’, an undercover investigation found. Patients are being denied ambulances even if they are suffering the symptoms of a heart attack, the Daily Telegraph investigation reported.  The NHS 111 helpline was launched in 2013 to provide round-the-clock advice to the public as an alternative to the former advice line NHS Direct, which was run by medically-qualified staff. The new helpline was intended to prevent unnecessary visits to A&E.

Staff on the 111helpline have previously been criticised for merely asking callers questions as guided by computer algorithms – and sending too many tohospital as a result.  Call-handlers working on the service are expected to dispatch the emergency services if patients describe symptoms of serious illnesses. However, they are now said to be under pressure not to send out ambulances at certain times due to a shortage of paramedics and a backlog of requests.

An undercover reporter spent seven weeks working on the 111 helpline – which has had numerous problems since its launch – in a call centre in Bicester, Oxford.

Click on the link to read more

http://www.dailymail.co.uk/news/article-3145355/Heart-patients-lives-risk-NHS-111-hotline-won-t-send-ambulances-shortage-paramedics.html?ITO=1490&ns_mchannel=rss&ns_campaign=1490

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Filed under: A&E, Hospital, NHS, , , ,

Figures expose ambulance delays in life and death calls

Thousands of patients suffering life-threatening emergencies are waiting longer for ambulances across the country.
The average waiting time for the most urgent 999 calls has lengthened in every part in the country in the past three years, according to official statistics, with patients waiting 60 per cent longer for paramedics in some areas.
Last night patients’ groups said the growing delays were “unacceptable”, while medical experts said they were risking the lives of those suffering emergencies such as strokes and heart attacks.

Click on the link to read more
http://www.telegraph.co.uk/health/healthnews/10962298/Figures-expose-ambulance-delays-in-life-and-death-calls.html

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Filed under: Uncategorized, , , ,

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