How many more will suffer before their life has already started, Joanna
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A mother has slammed the NHS for ‘shocking failures’ over the death of her baby, including an NHS Direct call-handler who classed the emergency as non-urgent because the desperate parent failed to use the word ‘severe’.
Katie Corry, 22, held up her feverish baby Leo to the phone so the call handler could hear his ‘rapid’ breathing. An inquest heard the call was classified as non-urgent because Katie had not used the word ‘severe’ which would have prompted a speedier response in accordance with the script of questions and potential answers the call handler was using at the time.
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Baby Leo Radcliffe
Filed under: Hospital, NHS, NHS Blunders, failures, Meningitis, NHS
