STRENGTH IN NUMBERS

Strength in Numbers dedicated to my late mother Kay

NHS complaints investigations inadequate, says review

More than 40% of NHS investigations into patient complaints are not good enough, according to a review by the office of the health service ombudsman.

In a review of 150 cases into allegations of avoidable harm or death, it found failings in the handling of 61 complaints by NHS trusts in England. The review looked at the quality of the investigations and the evidence relied on, as well as statements and records. The government said it was working to create a “more open NHS culture”. Ombudsman Dame Julie Mellor will appear next week before the public administration select committee – which is looking into the issue of NHS complaints and clinical failure.

Her office has been accused of failing patients.

Click on the link to read more 7th Feb

http://www.bbc.co.uk/news/health-31168260?fb_ref=Default

 Also Report from November 2014

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Filed under: NHS, NHS Blunders, Uncategorized, , ,

Third of acute trusts do not display named clinicians above patient beds – By Sophie Barnes – Nursing Times

Over a third of trusts are not displaying a named clinician above patient beds despite health secretary Jeremy Hunt introducing the policy 18 months ago.

Freedom of information requests were sent to every NHS acute trust by consultancy and technology firm Hotboard, which shared the responses with Nursing Times’ sister title HSJ. Out of 108 respondents 39 (36%) were not displaying the name of the clinician and nurse responsible for each patient’s care above their bed. The request asked each trust: “How many of your hospitals and clinics display the name of the clinician and nurse responsible for each patient’s care above their bed?”

Click on the link below

Third of acute trusts do not display named clinicians above patient beds

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Filed under: Uncategorized,

Fears that hospitals are covering up death rates

Hospitals have been accused of “fiddling” their death rate figures by claiming patients were terminally ill, after new figures showing dramatic changes in the way mortality is recorded. The NHS data shows a five-fold rise in the proportion of deaths being “coded” so that they barely count towards hospital mortality statistics – with some trusts now recording one in three deaths as a “palliative” case. Last night experts said they were troubled by the “deeply concerning” trends, fearing hospitals could be hiding the fact patients had suffered poor care which contributed to their death. They said the scale of the misreporting was such that it could even hide “another Mid Staffs” scandal. Every NHS hospital has to collect and publish data showing how its death rates compare with what would be expected.

Please click on the link to read more and see the table for more detail on a trust

http://www.telegraph.co.uk/health/healthnews/10728189/Fears-that-hospitals-are-covering-up-death-rates.html?fb

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Filed under: Uncategorized, , ,

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