NHS England will wait more than a year before it publishes its report of serious and significant events recorded for primary care support services since Capita took over.
Pulse has learned that NHS England intends to publish an annual round-up of the problems raised by practices, but the first publication – due July 2016 – will only cover issues reported by 31 March this year.
This will not include the details around the piles of uncollected patient notes and dwindling stocks of essential clinical supplies, which have happened since the new national system went live at the start of April. LMC leaders are also reporting that GPs have ‘given up’ on flagging concerns because they are fatigued with the number of problems they have to document.
GP leaders have labelled NHS England’s decision a ‘bloody disgrace’, adding that Capita is operating under different standards to practices that are required to regularly audit and learn from significant events.
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Filed under: GP's, Capita, NHS, primary care
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